Dear Carinya Community
Further to our new visitor protocol and improved infection control practices, we have now decided to initiate a precautionary lockdown of the Home to ensure the safety of every Resident.
This is not a decision we have taken lightly, and we believe it is in the best interest of our Residents.
This will take effect from 5.00pm today.
We do NOT have any reported or suspected cases of COVID-19 at this time.
In the event of special circumstances, such as an Anniversary or Birthday, or should there be any deterioration in your loved one’s condition or an end-of-life situation, we will make arrangements on a case-by-case basis.
Please contact us to discuss arrangements in such circumstances.
Feel free to phone your loved one.
Or, if they have an electronic device that enables video calling, please keep in touch with them through their device.
Should one of our Staff members be required to assist with the video call, we would be only too happy to help. Please delay any calls to the Home until after 10.00am each morning so we have time to assist with your enquiry.
We thank you for your cooperation and support of our arrangements to protect our residents in light of the current health emergency.
Together, we can help keep the people we love and care for, healthy and well.
Thank you for your understanding and co-operation.
Chief Executive Officer